Logistics - It's a People Business

MKM operates in a retail environment, where we serve as the "behind the scenes" provider of delivery and order fulfillment services. We have been in this business, serving major retailers, for over 30 years, and though a lot has changed there is one thing that still remains the same: people drive the process.

Let's think about getting a single package processed and delivered. Who is involved in the process:

Order Placed - Customer places order online, by phone, or in store with a Sales Associate

Order Picked - Warehouse Associate

Quality Check - Warehouse Supervisor

Packaging and Shipping - Warehouse Associate

Package Picked Up from Originating Facility: Driver

Delivery to Doorstep or DC - Driver / Delivery Agent

Recipient - Customer

While most people lose sight of the actual human element of logistics, we at MKM Distribution know that what we accomplish each day is done through the hard work and dedication of an extraordinarily trained and committed workforce. Not only does this process begin and end with people, the customer, but every step in between is delivered by people. It is through our people and the customers that we service day in and day out that we keep retail moving forward.

We are particularly proud to thank a long time employee:

MKM Distribution and K&L Management would like to say thank you to Beth Frank for 19 years of dedication to both companies. Her service has been invaluable and we are proud to celebrate her 19th Anniversary with us. Please take a moment to say congratulations on this extraordinary achievement!

3 Trends Driving Back-to-School Shopping in 2012

I wanted to share this timely blog from Shop.org, as we know many of our retail customers are seeing the same trends in their business.  It seems that it is increasingly important for e-commerce operations and store operations to work together to shift their organizational strategies toward an omni-channel model that allows customers to seamlessly find what they are looking for regardless of where the inventory is available (i.e. online versus in store). 

3 trends driving online back-to-school shopping in 2012

...Back-to-school shopping, on the other hand, certainly has changed a fair bit in recent years. For starters, the number of U.S. consumers shopping online for some part of back-to-school has almost doubled in just five years: this year two in of five will shop online, compared to just one in five as recently as 2007. That’s per the latest back-to-school consumer survey conducted by BIGinsight for NRF. Oh, and by the way, close to a third of online back-to-school shoppers started this annual shopping ritual several weeks ago, and another half will start over the next two weeks. Target is already getting the message out, and I trust your back-to-school marketing and merchandising is already in full swing to capture this demand. For now, let’s look at the biggest trends from this year’s online shopping edition of the back-to-school survey. (See More)